[sixstringtheory]

Don't forget that the people who work at the DMV are the public, and they aren't perfect. I've had so many different sets of requirements explained to me by different people, counter clerks who wouldn't accept paperwork that was just examined by the line-keeper/ticket-giver, situations where one clerk tried to turn me away where their neighbor said "What's the problem? Here, gimme that..." and 5 minutes later everything is taken care of.