[UnoriginalGuy]

And do what? Logitech hasn't established a specific duty (inc. contract) to keep their devices online for any length of time. So therefore the only test might be "reasonable expectation" which is a pretty low bar.

The FTC are likely pretty powerless in this situation. Only negative PR and taking your business elsewhere may assist here but given the lack of competition in this space, good luck!

[tyingq]

They shamed Google/Nest into full refunds for bricked Revolv iot hubs. This situation seems similar.

https://www.theregister.co.uk/2016/07/15/ftc_lets_nest_off_h...