[yladiz]

To be fair, if you were sending it within/from the US, they have to deal with a lot of AML/KYC laws (and it's similar in Europe), so their system probably flagged it automatically, especially if you were a new customer or had little interaction with the platform previously. It would likely happen at a bigger bank as well. It absolutely shouldn't have taken three weeks before getting it sent or not, but they likely wanted to cover their ass in the case it actually was for "contraband".