[vacri]

From working with a variety of ticketing systems, any veteran dev will be able to tell you just how painful it is to work with multiple fields. Entry is never zippy. The more fields you have, the more painful it is. Most devs, given the choice, will use a ticketing system that is basically free text + a ticket title. If devs, who live and breathe tech, can't comfortably handle the idea of splitting information over various fields (for superior tracking and analysis), why should doctors be any different?