[kilroy123]

I think they're good, but there are some downsides. Sometimes traffic can really slow down because they're _too_ big.

Another issue is, all their IPs are well known. When browsing while connected to them, you can run into a lot of issues: captchas, blocked sites, etc.

The other day I was accidentally connected and made a purchase. What a giant headache. My purchase was flagged and blocked and it took a lot of my time to call the company and get it cleared up.

[programbreeding]

A few weeks back I ran in to the same issue with accidentally making a purchase while connected to PIA. Mine was also flagged and I had to jump through several hoops to prove I made the purchase. It was a pain but I completely understand why that happened and I'm still very happy with PIA.

I will mention that while it doesn't magically fix slow speed issues, they have the ability to report a slow server through the app (on Windows, I can't attest to any others). You just right click the icon in the notification tray and click "Send Slow Speed Complaint." They do add more servers in areas that are overloaded.