[thenomad]

This is absolutely standard in the UK in all the supermarkets I'm aware of. If a member of staff doesn't know where the item is, they'll go and find someone who does.

[pbhjpbhj]

I've found that too. TBH I just want them to tell me which aisle it is, and will ask "which aisle are eggs on, please?" or whatever. But they insist on walking you there and done are seemingly instructed to hand you a product too (which usually I replace).

Mind you, if they didn't insist on moving everything to increase customer circulation ...