[oliwarner]

Finally got back to a real keyboard. I'm slightly aghast some of you feel we systems implementers (designers, developers, etc) need to be politically correct about the way we talk about users.

A person can be clever but people still do stupid things. I do not by any means truly think my users are mentally abnormal, really just that everybody —even those with specific, specialised counter-phishing training— succumb to really stupid things when we're manipulated in the right way.

As somebody developing systems, we really have to build defensively when users' wanton disregard for (eg) data security (manhandling customer databases, giving out their access to colleagues, clients, etc) conflicts with their employers, our and our regulators' data protection rules. So again, be offended if you like, but we're protecting our livelihoods.

In the context of this, Google could protect users against themselves and make the marketplace trustworthy.