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"In my opinion, eBay for sellers (outside of maybe the power sellers. I've sold <100 items) is a nightmare." I wouldn't argue too strongly with you there. I've sold loads of stuff on eBay (about £50k worth over the years, apparently!), and there are problems too often. People try it on, so I have to send -everything- via recorded mail, which is expensive, so then people complain about the postage cost, even though I always put them up front. I've had quite a few completely fatuous claims made against me when selling, one of which said there were parts missing, when I'd actually said those parts were missing in the listing. eBay refunded him and let him keep the item. Whenever I have an issue now, I just say 'send it back, I'll refund it' as this is invariably the path of lowest friction. Dealing with muppets is a cost of selling on eBay that has to be factored into the equation, alas, and it's worse than it ever has been; here in the UK around 2000 it was pretty 'niche' and only serious people seemed to be on there. But after a few years (and a few newspaper articles along the lines of 'quit your job and make a living on eBay') it started getting like it is now. Non paying bidders are a pain to sellers, but it means nothing to eBay so they don't do anything about it. The upside, at least, is that when you buy on there, you're well covered. Had a dodgy 'reconditioned' cylinder head turn up a few weeks ago. Returned it without even having to pay postage, which was a relief - in the past that would have been £400 I'd never have seen again. |