[shinratdr]

> Haha...you obviously don't have much of a memory about Apple first-generation products.

Actually, I do. I stand by my assertion. Most new features Apple introduces are actually fine. Outside of a couple token examples, the "1st generation Apple product" thing is BS.

> BTW...I don't remember being offered a full refund

https://www.pcworld.com/article/201283/apple_iphone_4s_not_p...

[eltoozero]

They had a press conference where they admitted the issue, then made a page on their site demonstrating the issue on every leading phone of the day complete with short demo videos for each model.[0][1] This put other manufacturers like RIM and Nokia into a tizzy releasing their own death-grip press releases![2]

Free bumper cases and refunds.[3]

The rapid evolution of that antenna page via archive.org is really interesting.

If customers aren’t happy with the iPhone 4—“before or after you get a free case,” Jobs added—they can bring back the undamaged phone within 30 days for a full refund. Jobs said Apple won’t charge a restocking fee and that users would be able to get out of their contracts with AT&T.

“We want to make all of our customers happy,” Jobs said. “And if you don’t know that about Apple, you don’t know Apple.”

[0]: https://web.archive.org/web/20100719021135/Apple.com/antenna

[1]: https://www.macstories.net/news/apple-launches-antenna-perfo...

[2]: https://gizmodo.com/5589639/rim-and-nokia-respond-to-apples-...

[3]: https://www.macworld.com/article/1152751/iphone4_antenna_fre...