[Jach]

I don't remember if I've had an UberEats order canceled, usually it's been a good experience. One time the driver forgot a milkshake and went back to get it, another time it was too late (restaurant closed) but UberEats credited me. I stopped using them though because their restaurant selection was too random / inconsistent, and their delivery fee too high, and they bumped or got rid of the minimum order to waive delivery fee, and Uber/UberEats drivers now expect tips. I use Postmates now, because I can order from anywhere (including my favorite chinese place that isn't on anyone else's app), but it has even more inconsistency with when drivers are available, and I've had many orders canceled (fortunately not from my favorite place). I only use it when the delivery is free (there's still a "service fee" that's kind of high but whatever) and so long as the driver gets my food to me in ok condition I'll give a small tip to encourage them to keep doing it, since if you go to the postmates reddit it's nothing but drivers complaining about $0 in tips. In the Bellevue area there don't seem to be enough drivers which probably influences how often orders have to be canceled.