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by gonehome 3166 days ago
I stopped using Uber Eats when one driver picked up the food, drove near where I live, and then cancelled the ride (presumably stealing the food?) - apparently this is a common issue. I called the support number, but it was some foreign call center and they were unable to understand what I was trying to explain (they just kept saying that they could call the restaurant which wasn't the issue). The Uber Eats Facebook page had support that could actually help.

I only use Door Dash now since the rest of the times I tried Uber Eats the drivers refuse to get out of the car and come to the door even if you have that selected - they just sit in the car and call. Door Dash seems to have a lot better and nicer employees and I've had fewer issues with them in general.