[jacobwg]

Unlike many of the other replies, I have had largely positive experiences with UberEats, especially compared to some of the other available services. Doordash's wait time is long at 60-90 minutes usually. Postmates has some insanely expensive delivery fees, sometimes as much as $25, fully doubling the cost of the order. Grubhub doesn't have a large selection. And Amazon Restaurants seems to be rolling out via zip code, so even restaurants in close proximity are unavailable because my zip code hasn't been activated yet.

A few things that UberEats does well: the live-updating map of your driver, which makes it seamless to anticipate the delivery time and meet your driver at the curb in the event that their GPS doesn't accurately locate the address. Speed of delivery, which may be due to having a larger network of cars and drivers to pull from. And price / checkout flow - it's very easy to place an order with pre-saved checkout information and the prices are usually lowest (edit: even including raised menu prices - the total price is less).

I personally have no love for Uber as a company and have actively avoided it for transportation, so I feel that UberEats UX has done a lot to retain my business despite it being Uber. If there's ever a Lyft of restaurant delivery (maybe an official Lyft offering?) I'll switch.

FWIW, my UberEats experiences have been in the Dallas area.

[in_cahoots]

At least Postmates has transparent pricing. UberEats and Doordash raise the prices on the menu items 10-20% in addition to charging you a service and delivery fee. And on Doordash you can’t even change the tip after delivery for poor service.