[EliRivers]

Microsoft Word’s primary category is PDF Readers and Editors

I did not expect MS Word to be listed as a PDF Reader (and editor).

Does this mean that (according to your data) when a company switches away from MS Word, it's because they just wanted a PDF Reader? Perhaps that implies that those who don't switch away from it simply find that there is no substitute software for their principal use case.

[misnome]

I can believe this to a certain extent; certainly the only reason most at our labs use Word on a week-to-week basis is to download and print forms distributed by the HR department, which should just be PDF.

Where this data would come from/how this categorisation would be made, I have no idea.

[ayanb]

Apologies, this is data we will clean up soon.