| I have had a job where they tried to implement emails 4 times. The last attempt is still ongoing and in my opinion destined to fail. They wanted to implement few dozen of auto generated emails with huge content. The task was suspended 3 times, always because of the same thing: cost. Its insanely costly and hard to make a good looking cross platform email. After every suspension there were new design changes to implement so we ended up starting almost from scratch in every attempt. I worked on it for a bit and i can assure you email clients are the biggest shit. Specially Gmail and Outlook. A few highlights: * Javascript not allowed. * Outlook processes HTML and CSS with a specific engine which is also used in Microsoft Word. * Outlook does not support paddings. * Gmail requires the styles to be all inline. * We followed Foundation Zurb recommendations and used tables all over. Still didn't work on all clients. Humanity urgently needs to replace the emails with something else. Not only because the clients suck but because the protocol is outdated. |
All the complaints you listed are features in my book. The only problem is that they even allow what they do.