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by tlb
3170 days ago
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All hosting providers are under attack from criminal cryptocurrency miners. They sign up with stolen credit card numbers, mine cryptocurrency, and profit. The hosting provider gets a chargeback from the credit card company and lose a lot of money. So they try to defend against this with fraud detection heuristics. Unfortunately, these sometimes throw false positives, especially for non-US addresses and shared IP addresses. Asking an existing customer friend to vouch for you might help. |
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They could do a rule like:
Approve new accounts instantly, then monitor all servers for 1 week. If a CPU server are higher then 80% for 5 minutes, trigger a ticket support so the DigitalOcean team can take a look closer, and shut down the server based on what you have told me.
Both kind of criminals (miners and spammers) use a lot of CPU. This kind of rule could avoid, I think.
Ok. Thanks mate. See you!