[peterwwillis]

That's not the point. They just don't want to think censorship is an accepted part of their daily lives because censorship often implies oppression. But censorship is part and parcel of almost every forum. The social values of the people who own the forum, as well as incentives behind their operating it, determine what kind of censorship is applied.

For example, on YouTube, hate speech [which I know isn't actually a thing] is commonplace - they don't feel the need (or perhaps don't have the resources) to censor comments which certain people find detestable. But they have created complex systems to analyze videos so that they can identify certain ones and remove them automatically. The end result is that censorship isn't applied uniformly. In one example, a YouTube account that was documenting videos of attacks on the people of Raqqa was flagged for spreading terrorist propaganda. You could make the argument that while the hate speech didn't impact their bottom line, the videos could, so they accept a certain amount of unequal and unintentional censorship in order to maintain their business position, defend their corporate values, and of course, retain their user base.

Moderation is a more nuanced and human approach to censorship. By giving people second chances, answering emails, giving the occasional explanation, etc they build social capital and prevent emotional backlash that could threaten the status of the forum. By helping users to understand the error of their ways and have a chance to redeem themselves, they can't be accused of unfair treatment. But they are indeed imposing specific social and political values on their users, to the point of hiding or removing the post or user when it doesn't align with their values. This shapes not only the quality of the dialogue, but its content. This is the essence of censorship.

To severely paraphrase 1984: "To control speech you control language, as controlling language controls thought."

[spash]

"By helping users to understand the error of their ways and have a chance to redeem themselves"

Could you elaborate a bit more on this part? I find your post quite insightful and well thought out as a whole (though my sarcasm detectors may be a bit off especially when it comes to the above sentence), but in any case, I'm not sure why you wrote "that's not the point" when everything you say seems to support exactly that point.

If you think of moderation as a tool to shape the flow of discussion in a certain pre-approved way (without, say "malicious" intent, though that can always become debatable from someone's point of view), when does moderation become censorship, or more specifically - at which point are the users allowed to think that the moderation actually became censorship? I mean, who sets the criteria? The moderator?

[peterwwillis]

I was trying to convey that they weren't disagreeing with you about it being censorship, they were disagreeing of whether it was wrong or not depending on context. My reply was probably a bit disjointed.

A moderator is supposed to be an arbitrator or mediator. Moderation becomes censorship when they start enforcing policies to get users to align with their values rather than simply bringing people to an accord. Users are allowed to think it's censorship once they lose their value or become a liability.

[spash]

> Users are allowed to think it's censorship once they lose their value or become a liability.

To someone who happened to live under a de facto Soviet occupation (not de jure, after all it was just a "requested friendly intervention with the noble intent of suppressing the rising nation-wide anti-people criminal elements, that just kind of somehow happened to last for a few decades"), this kind of wording (and the associated themes) sound indeed very familiar.

But it's interesting to see how many HN users don't see this as troubling at all, at least judging by the dozen (-s?) of downvotes that my original comment earned me since posting, not even mentioning how quickly other people that somehow dared to draw a parallel between censorship and the other, friendly kind of censorship got quickly downvoted into white five minutes from posting.