[feedjoelpie]

Is it weird that for a certain category of tech company that I intuit would learn from their mistakes, I trust them more _because_ they've had one catastrophic failure? And just sort of assume that many of the ones who haven't are still riding on a wave of blissful ignorance? Maybe that's nonsense, but it's still a thought that occupies my mind.

[jacquesm]

I would totally agree with you had they not blown their chance to handle this responsibly. The finger pointing and downplaying of what had happened totally destroyed my will to give them the benefit of the doubt in that respect.

[mannykannot]

I think you should at least take a good look at how they handled that one catastrophic failure, and also consider whether it was the result of an unfortunate accident or a momentary lapse, rather than just the first of many failures-waiting-to-happen that actually happened.