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by vintageseltzer
3161 days ago
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Writing this as my wife and I are on the way to Ikea for the second time this week to choose a couch ... You really need to see the couch in person before buying it. It’s really hard to judge quality otherwise. You need to feel the fabric of the sofa, sit and lay down on it to feel the cushions, and see the color in person. Our first trip to Ikea was meticulously researched, but when we saw the options we had chosen online in person we completely changed our minds. We did find a couch we loved on Wayfair but there were few photos and the description of the item was incorrect. The item was a chaise sectional listed as reversible (the chaise could be switched between the left and right sides) but the item listed two separate prices for left vs. right. When I messaged Wayfair about the issue through their ‘Questions’ option on the item they responded quickly only to say that the item description was incorrect and it was not reversible. However, the item’s description currently remains incorrect and my question was not made public like the others. This, combined with the fact that no official dimensions are included in the item description makes me think Wayfair is a dressed up Alibaba for furniture, and not a serious online option like Article, which at least has a lot of good quality photos per item. |
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Interestingly, I just checked and it looks like they've corrected the description after I left a 1-star review about it.