[Waterluvian]

That made me think about the reviews in app stores these days. There will be a valid complaint and rating, followed by a response from the company that might be something like, "this has been addressed in the next version. we're sorry you had a bad experience." Something like that turns a 1 star rating into a positive signal to me.

Maybe Glassdoor reviews need the opportunity for a company representative to say, "this is valid criticism and we are addressing it."

[macNchz]

It actually is possible to reply to Glassdoor reviews if you claim your company page.

[devdad]

I often struggle with app store reviews, because people that are satisfied won't go and rate the app out of the blue. Non-technical users that can't follow an industry standard sign up flow will go completely nuts and give one star with completely insane comments.

I used to believe that the "please rate my app"-popup was bad ux. Now I know why it's used.

I'd think the same pattern applies to GD. Why would I write a review when satisfied with my work? I'd have no reason to even visit GD.

[toast0]

> I used to believe that the "please rate my app"-popup was bad ux. Now I know why it's used.

It doesn't make it any better ux though. FYI, the way to make them stop is to say 'yes i'll write a review', wait for the app store to load, and then close it. They usually won't prompt you again.

> I'd think the same pattern applies to GD. Why would I write a review when satisfied with my work? I'd have no reason to even visit GD.

If you're highly engaged with your company and have positive feelings, you may want it to look better to people considering working with you.

[devdad]

> It doesn't make it any better ux though. FYI, the way to make them stop is to say 'yes i'll write a review', wait for the app store to load, and then close it. They usually won't prompt you again.

No, I didn't mean that it somehow turned into great ux. I meant that I understand the rationale behind it nowadays.