[renuka]

Really appreciate you taking the time to write this down. To be fair, we found someone who thinks about this problem as much as we do. So maybe the books weren't wrong after all ;) It sounds like you've built something inhouse and are using it. Would you be open to us emailing you to learn more about it?

[ColinWright]

Feel free to email me and I'll tell you what I can, but my time is severely limited, and my colleagues are totally paranoid about talking about anything that's in-house.

But you can always ask.