[michaelbarton]

Great quote. Always worth mentioning the book "A field guide to human error". A quote from that book:

> Throwing out the Bad Apples, lashing out at them, telling them you are not happy with their performance may seem like a quick, nice, rewarding fix. But it is like peeing in your pants. It gets nice and warm for a little while, and you feel relieved. But then it gets cold and uncomfortable and you look like a fool.

Explanation of why the bad apple theory doesn't work - https://goo.gl/LPKMns