[mcx]

Agreed, the logistics company IKEA uses - North American Logistics Group is the worst.

A table top got damaged so they had to get me a new one and they said I should call them to reschedule. It was impossible to reach anyone. Even talking to IKEA CS on the phone was clueless as to what to do.

I finally just sent a DM to IKEA customer service on Twitter and they got everything sorted out. So if you need help just message them on Twitter.