[rstocker99]

I haven't ordered a wakemate. I'm not the target market but I'm always amazed at the level of vitriol that follows their posts here on HN.

There is no doubt that their overall communication strategy is a bit "rough".

I'm always surprised and bit disappointed at the beating people give these guys here. This is a community of tech entrepreneurs who know how unbelievably difficult it is to ship product and a run a start up. I'm not suggesting everyone should get a free pass. I'm all for pointed thoughtful criticism but the verbal beatings seem unwarranted.

[mcritz]

With friends like these, right?

It seems the HN community is all too eager to shoot their wounded.

[ekanes]

I agree that the community could be gentler with WakeMate, but my guess is the frustration comes because the pattern isn't changing. This community seems very forgiving of mistakes, but also expects you to learn from 'em.