There is a big difference between supporting cloud services and hardware deployed at a customer end point. Google has a history of providing mediocre at best support for the latter.
> There's also Google's terrible reputation of poor and unreachable support, as well as the unappealable terminations of service... some companies have had service terminated leaving them with no recourse. Google's offerings are as much software as hardware, and having Google drop your account...
That's directly referring to cloud services/software support, not hardware support; I'm not making any claim about the latter.
> There's also Google's terrible reputation of poor and unreachable support, as well as the unappealable terminations of service... some companies have had service terminated leaving them with no recourse. Google's offerings are as much software as hardware, and having Google drop your account...
That's directly referring to cloud services/software support, not hardware support; I'm not making any claim about the latter.