[lozenge]

They used to work on an hourly rate plus per delivery rate, which was most likely simply funded by VC capital and never sustainable, and they always intended to move to a per delivery rate. Legally in the UK, they have always claimed their riders are "self employed" meaning minimum wage laws don't apply.

They are now moving to a shift scheduling system which prevents too many riders being online competing for a low demand ("too many" being Deliveroo's definition, of course) and shifts that uncertainty to the riders, who have to log in at a specific time each week and try to book their desired shifts.