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by joering2 3189 days ago
They did not allowed lower cases which helped alot. "L" was easily distinguished from "I" |_, so was "B": |3 from 8.
1 comments

This. Pick a good font and the problem goes away.
And then you have to enforce the font in all written communications and emails that mention things by serial.
You also need to allow for legibility in the face of damage, if that could lead to ambiguity.