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by jvannistelrooy 3198 days ago
I travel regularly and Booking.com is my place to go for hotel reservations. It had to "learn" how to use Booking.com in a comfortable way.

For example, I learned to ignore the continuous push for urgency, I sort hotels based on user rating instead of Bookings choice, and I check TripAdvisor for reviews instead of Booking.com itself.

So why would I even use Booking.com? Apart from it having one of the largest offerings, it just love that the whole process of booking, paying, and checking in is so simple and consistent, no matter where in the world I book a hotel or for what purpose (business or leisure). That is what makes me come back to Booking.com, and that's what I wish Booking.com would spend most of their time on.