Hacker News new | ask | show | jobs
by sushisource 3201 days ago
Google customer support is a complete joke. I can appreciate their philosophy of trying to spend as little money on it as possible by making quality software... but at some point people are going to call you and it needs to not be a horrible experience.

Especially as they've moved into hardware. Gotta get that right.

1 comments

There weren't exactly unhelpful last time I talked to them but I would like to say someone did hang up on me. I wasn't even being unreasonable I just told them I was wondering if they mind waiting on the phone while I installed something.