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by Notre1
3203 days ago
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I wonder if the small business market is just not that profitable. In that space you are typically dealing with companies and people that are extremely price sensitive. (This is just a educated guess here, but I would be willing to bet that small business customers "cost" more in support costs, too.) Something like Access is, pretty strictly, a small business play. When you move into the "medium" part of SMB, they are probably going to have complex enough needs that Access isn't going to cut it. I'm guessing that you can make the small business market work, when it's an add-on to the medium-sized business market, but that it doesn't really work well by itself, at least as far as technology companies go. Can anyone think of any technology companies that have done well, while focusing on just small businesses as customers? |
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