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by link_108
3207 days ago
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With experian, I have done the following: - Call membership number
-> makes some noise and then hangs up - Use their website that they promote in their automated messages
-> when trying to set up an alert, it takes you to a loading page that does nothing (looking at the requests being made in the network tab, it fails to load bootstrap and then just sits there, I am able to download the script it fails to download) - Call automated fraud number
-> nothing happens after being transferred to their automated alert system, so I hung up
-> called again and waited for a few minutes after being transferred to their automated alert system, finally a voice starts talking asking for info (a dark pattern if I've ever seen one). After going through the process, apparently my info wasn't correct, so they asked me to 'leave a voicemail' with my SSN and DOB, after providing that info, it said they couldn't save my info and to try again, then promptly hung up. so haven't been able to set up a fraud alert yet |
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