[lsiebert]

There is knowledge and there are skills. An app can provide knowledge, but only training and practice can provide skills.

Skills may, to a limited extent, be substituted by something that guides decision making. Like that chatbot that helps people file small claims against Equifax. But that works best with well documented stable situations, and can be brittle in more fluid (no pun intended) ones.

As well, when it comes to definitive local resources like phone numbers, web sites, you have to keep checking them and updating them. And if information is changing rapidly or uncertain, this may be extremely difficult.

I am a generally thoughtful individual, but I really see the benefit of a domain expert in planning any app or tool for this purpose.