Not damage control, just providing an alternate opinion.
Yes, it's entirely possible that the commenter is (or was) an employee in a department other than engineering. We all report to CEO eventually though, so I don't think that would result in a significantly different experience.
Yes, it's entirely possible that the commenter is (or was) an employee in a department other than engineering. We all report to CEO eventually though, so I don't think that would result in a significantly different experience.