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by hyperpape 3211 days ago
Some thoughts in response to comments:

1. The bank should capture the ID you used the first time you entered and do comparisons. They should also capture your ID when you come in again. This will raise the difficulty of impersonating you and the risk the criminal takes.

2. One thing I didn't think to say, because my bank only exists in North Carolina: geography should matter. If you live in a particular city, opening an account from another state should be seen as suspicious, and merit greater checks. This is the kind of thing some people should be able to relax, but it's probably a good default for most of us.

3. Should I have to go to my bank for PayPal, Venmo, Betterment, eTrade, etc? Those cases don't all sound the same to me. But here's what I'd consider: how often is a person going to need to do this, and does the activity involve requesting credit? We've currently optimized almost exclusively for convenience at the expense of security. I'm proposing that we shift that balance a bit.