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by improbable22 3207 days ago
Yes, libel is correct.

They absolutely should have known it was wrong -- their business is lending money to people! If their procedure is insufficient, they should have fixed this.

I would love to see the banks sued for libel, a massive class action suit. There are real monetery damages it one could put a number on, and the difference between a bad and a good 30 year mortgage will be a big number.