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by jjrh 3212 days ago
Chat is a business tool because they are a middle ground between email which a delay is expected and a phone call which is immediate and disruptive. Chat is supposed to be for quick questions, group discussions, alerts, etc.

Turn off notifications for chit chat and have your client only notify when someone says your name in the chat room.

Most protocols/clients have a 'DND' status you can use (coworkers respecting that is another matter). Most clients allow you to tailor the notifications in a way that works for you - ie the 'URGENT' channel notifies you but 'Off topic' channel doesn't. Messages from Bill don't alert you but messages from the boss and Juliet do.