[mark_l_watson]

From your experience and other things I have read, if you are a huge customer, then you get responsive support.

GCP is a great fit for me (running low traffic sites on AppEngine and occasionally spinning up a huge VPS), but it is not for everyone.

I enjoy using GCP more than AWS, but AWS probably has much better customer support. Google really should fix this.

[tomascot]

AWS even refunds you when you caused the trouble. Amazon in general has top notch support.

[ifemide06]

We were with AWS for over 2 years. Equally had credits and never at any point had a single issue. Of course, they are more reliable.

[2_listerine_pls]

There was a service generating charges in my account but I forgot to close it. After contacting support, they refunded the last month.