[acomjean]

a coworker left my company to go work at pega-systems. They've been around for a while as a company but I visited their website to figure out what they do. Its a little better now, but...

"Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results."

https://www.pega.com/about

[_0nac]

So, um, what do they actually do? The only words in that that make any sense are CRM (customer relationship management) and CPM (business process management), and those are also hopelessly waffly business bingo buzzwords.

[acomjean]

I'm still not entirely sure. I think they just make business software for businesses. Seems like something abstracted way too much..

I once did an in house mobile timekeeping app that interfaced with a big company accounting system that we could only talk to with xml directly. (Javascript on blackberry oddly...) It should have been so simple, but we had to do a lot of weird things because the accounting system was very obtuse. Reminds me of that.