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by cft
3219 days ago
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An anecdote from 2010: my company had racks of Rackable Systems servers. Every month a server went dead- power supply, board or some such. Rackable Systems were unreliable. Then on Slashdot I saw a square ad for IBM System X servers (unfortunately they have been sold to Lenovo a couple of years ago). That somehow made me do research- although I was aware of IBM System X before. Between 2010 and 1013 we bought perhaps 20 IBM System X servers (rock solid and beautifully engineered). Cost per that ad impression was perhaps $75,000. |
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Businesses often make more rational decisions because they can assign someone to do research (like you did of your own volition) who will make comparisons and think about it.
Imagine the same process happening for shampoo. I'm sure there are some people that want "the best" shampoo, but most of the products are going to be nearly interchangeable and the marketing will try focus on various kinds of manipulation to dig that moat. These manipulations aren't what most people think of, like a sex symbol hypnotizing you. Instead they work to increase brand familiarity, social proof, and provide a life style narrative you can tell yourself and show off to other people with.
The capital hiding behind these campaigns funds newspapers, television, radio, and civic centers. It acts as a filter on the public discourse. If you're interested, look up Manufacturing Consent for more information.
Here's a clip from a documentary based on the book: https://www.youtube.com/watch?v=tTBWfkE7BXU