Hal Varian (UC Berkeley) has some 1990s refs, which remain good. "Grouplens" is the project/product.
Randy Farmer literally wrote the book on the topic. There's a book, blog, and wiki.
Frankly, Farmer's work, good as it is, largely reinforces my view that Varian captured the essence of the problem, which I've summarised in my opening 'graph. You cannot algorithmically correct for crap quality assessment.
If you're interested in the long-form answer, the fields are epistemology (philosophy) and epistemics (science).
Hal Varian (UC Berkeley) has some 1990s refs, which remain good. "Grouplens" is the project/product.
Randy Farmer literally wrote the book on the topic. There's a book, blog, and wiki.
Frankly, Farmer's work, good as it is, largely reinforces my view that Varian captured the essence of the problem, which I've summarised in my opening 'graph. You cannot algorithmically correct for crap quality assessment.
If you're interested in the long-form answer, the fields are epistemology (philosophy) and epistemics (science).
Enjoy!
http://people.ischool.berkeley.edu/~hal/Papers/publish.html
http://people.ischool.berkeley.edu/~ngood/
http://people.ischool.berkeley.edu/~hal/Papers/japan/
http://buildingreputation.com