[kayman]

On a positive note, the online services provided by a government agency are pretty good.

When I received a bill from the tax office I was able to go online and create a payment plan without human intervention.

There is also a portal that links multiple government services (Australian Tax Office, Medicare...) to enable access to multiple services.

A few weeks later, I also got a call from the tax office surveying about my experience.

Overall, my experience was great. (except for forking out money part :)

[sien]

Australia also has a fair bit of open data as well. Data.gov.au has about 30K data sets.

http://data.gov.au/

[Untit1ed]

Check out https://search.data.gov.au for what we're doing next too :)

[harry8]

Do you work for an it consulting firm?

[kayman]

No. I do work in IT though. But not in the government sector.