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by hiisukun 3221 days ago
I enjoy email, but get frustrated when conversations get long. Here is my favourite quote about email, which explains the issue lovingly:

  -- 
  A: Because it reverses the logical flow of conversation. 
  Q: Why is top posting frowned upon? 
  A: Top-posting. 
  Q: What is the most annoying thing on usenet and in email?
2 comments

Run into this sort of problem all the time using Jira service desk, internal view of a ticket is new comments add to the bottom, customer view of the same ticket is that comments add to the top.

Results in everyone using 'please see below' or 'above' and everyone being confused

Email should not be used for group conversation, period. From one person to many is OK. Between two people is also OK (They can usually keep a conversation consistent in some way). Group discussions with multiple people over email is usless. Discourse and similar is a much better alternative to that.