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by NoPiece
3223 days ago
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Sat in the back on an Alaska flight to Hawaii and they ran out of food a couple rows before me. Felt like a bad MBA optimization - save $20 on food by under buying at the cost of periodically making a few passenger unhappy for a 5 hour flight. |
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Seems like there is a systemic failure - their food oversubscription system doesn't correct for a fact that on a six hour flight almost every passenger will buy food.