[tammer]

This isn't a great question, as the child comments illustrate; effectively its a proven tenet of startup culture that execution and growth are key steps to profitability rather than the uniqueness of an idea or service.

I have a similar but I think more valid question, however, which is how do you plan on staying compatible with the ride-sharing companies themselves, who I assume will eventually attempt to lock you out of their services as they come to see you helping their competitors?

[mrajcok]

We actually are solving a massive driver retention problem for them (96% churn) so we see ourselves as beneficial to the rideshare companies since we increase driver earnings and retention at no cost to them.

We have a framework built out that lets us rapidly respond to app updates and a team of testers all over the US.

We have also thought about how to best circumvent any active attempts to block us -- since we interface with the driver apps directly rather than any APIs that would be harder to do.

[sharkmerry]

>>We actually are solving a massive driver retention problem for them (96% churn)

Forgive me, but how? Is downtime really the issue that makes drivers leave?

[jsloss]

They mention this issue on their site. It seems as if they're helping to reduce driver churn (which can be as high as 90% after 1 year) and thus Lyft / Uber let them rock and roll.