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by priyaaank 3224 days ago
A lot of criticism is valid however rather generalized. The talent pool at large-scale, low-cost services industry in India is comprised of people who were mass hired, trained on the job and dug through a single skill set for years. That being said, there are pockets within the organization which do really well. It is worth noting, that it can't be a million dollar business without actually solving a business problem. There was a time, when it did manage to fill a massive gap in western markets and even today builds/maintains large scale systems at lot of western enterprises.

In my opinion, it provides challenging opportunities around how to manage large distributed teams. It is not a place to seek technical growth or high powered teams.

As an outsider, I feel, Vishal Sikka, was attempting to change the culture from within but was clearly facing considerable resistance from promoters/founders. I admire the value system upon with the Infosys was originally founded on; they originally went out of their way for employees, however, over time the focus has shifted and I feel they have failed to keep pace with evolving landscape and business models both.

2 comments

> It is worth noting, that it can't be a million dollar business without actually solving a business problem.

Based on my interactions with Infosis, I beg to differ.

As best as I can tell, their business model is basically to convince clients that Infosys should take on IT projects at a fraction of the cost compared to the competition. Whoever gets them through the door gets hailed as a cost saving hero and is soon promoted. Meanwhile the projects that were given to them inevitably fail, and some new executive is sent in to pick up the pieces. At that stage the cycle may repeat with Infosys once again picking up the task of cleaning up its own mess.

They don't solve business problems, they just sell snake oil to organizations that have not yet learned to avoid them.

While this is true it is has been created and sustained by Western CEOs for the last 25 years. Lets blame the right clowns.
I don't disagree with that in the slightest. Infosys is the optimized answer to shitty IT governance in the west. But that doesn't change the fact that it doesn't solve an actual business problem.
think about your comment and than think again. Do you really believe it doesn't actually solve a problem ? Not at all ?
They said a BUSINESS problem, not an "individual executive wants to get promoted" problem.
Just curious: did anybody here had a good experience with a project done by Infosys? There must have been good teams and good projects.
I used to work with Infosys at some point of time. I believe one of the projects we did was very well received by the client, as their previous 2 attempts of getting it done had failed.

I also heard later that they managed to package it up and sell it as a product to other companies in the domain. I'd say it worked out well for all parties involved, even though my work hours got nasty at times.

Infosys built the original iOS App Store. It's not perfect, but for something which operates at a massive scale, it isn't the worst it could be.
Bullshit. My team built the original app store in Apple.
I might be mistaken on this then. I think it might have been the dev center then, prior to the refresh? I heard this from someone who worked at Apple for years, they were set up in offices across the street from the team they interfaced with at Apple.
No, Apple doesn't do that.
source?
To all the naysayers, Infosys did solve real problems at first; they built a formidable reputation. I don't know when but at some point they expanded like crazy and I believe didn't care for quality so much anymore. There might still be talented people working there, but its know pejoratively as a "bus company" i.e. one which comes to a college to recruit a "bus load" of cheap engineers.