[prgmatic]

I ordered Project Fi service recently, got my SIM card over 2 weeks ago and to this still still am unable to activate it and use the service. Their support has gone back and forth with me, and even escalated it to engineerse but nothing has been done to resolve the issue. Moreover they typically respond days later and ask me vague questions like whether or not I enabled Project Fi within Google Apps policy settings (I did that long before calling support). The whole thing has been a clusterfuck to be honest and I'm waiting one final response before I just cancel the whole effort outright and keep on keepin' on with AT&T. The sad part is that I purchased a 5X just for this.