[blunte]

I was a visionary paid member when that option became available, and I used the service heavily for a year (until the performance, particularly search and email-list-paging became unreasonably slow... as in multi-second delays).

While performance was going down, I noticed new features being announced. However, one key feature (exporting emails in bulk) was never done. I can assure you that is not rocket science, or rather is not a technical challenge that the brilliant minds who started PM could not overcome.

As for careers, I even made an effort to contact them. Whether I was up to par or not, I suspect my resume and two decades of experience were worthy of a reply, particularly given the quality of bug reporting I had provided during my use.

So honestly, the takeaway feeling was that the company was not well run or organized, which ultimately brings long-term reliability into question. And long-term reliability is very important to anyone doing real work and real business.