[Brakenshire]

That's true, but a lot can be avoided with conservative driving. Anticipating what other drivers might do is major part of the skill. Also, stopping suddenly can be a serious health risk if you're expecting the elderly to use the buses.

But I do take the point, I'm not a big fan of the overbearing tracking that you read about, for instance, in the Amazon warehouses. Especially when you're asking for skilled performance but paying unskilled wages.

Perhaps it could just be asking a percentage of drivers to take extra training, but I do think it should happen to some degree.