| There is a great Warren Buffett quote, "I try to buy stock in businesses that are so wonderful that an idiot can run them. Because sooner or later, one will." Uber is a potentially wonderful business. The business model is so wonderful Travis was able to raise funds almost instantly. He deserves credit for recognizing that, pursuing the idea and building it quickly. But while Uber has raised enormous amounts of investment, and used it to grow incredibly rapidly, it's never come close to making money. And worse, as it's grown management decisions have repeatedly damaged it. Given billions of dollars, anyone can hire tens of thousands of people and expand world-wide. Running a large organization so it protects the value that's already been created is a skill Travis clearly lacks. The examples are so numerous it's hard to pick the worst. But clearly his leadership, especially his mantra of "always be hustling" led subordinates to constantly cross lines that gained Uber very little at the cost of great risk. That's terrible leadership. His lack of focus has saddled Uber with many dozens of side businesses that suck resources and attention from their #1 and only important task, building Uber out world-wide. UberEats? Even the autonomous car effort was dumb. Autonomous cars are coming at some point, and they will be fully available for purchase when Uber needs them. What's far more important is building the Uber brand so it's on everyones devices and is their first choice for summoning a ride. Autonomous competitors will have to surmount that huge obstacle to even have a chance to chip away at Uber's lead. Uber is going to win, it's almost predestined at this point given it's enormous funding and market penetration advantage. The only way it can fail is if governments are convinced it should be reined in, and Kalanick's entire leadership has generated awful PR and made that possibility far more real than it ever should be. They continuously damage the one thing they are tasked with building, the Uber brand. How can that be regarded as anything but incredibly incompetent? |