The difficult thing is finding people who are highly knowledgeable about the telecom industry who are not in the employ of the telecom industry and don't hope to be.
Nothing really. The agency is acting as intended, namely as a regulatory body serving the interests of the major industry players at the expense of minor operators and customers.
The best solution is to simply eliminate the agency.
And since the only ostensibly pro-consumer voice with any power (the FCC) is acting in the interest of major industry players right now, we should give the major industry players complete control forever, even if a pro-consumer administration takes power sometime in the future?