[Terretta]

In a past life as a cloud (VDN) provider, this was a real trade off.

When you have customers doing events, it’s more often that the scale up is from a real event than that someone fat fingered a config.

If they are broadcasting an unscheduled Obama speech from home page of a major paper, that’s not the time to go “Oh, anomalous, shut it down.” By the time that gets fixed and back on, Obama’s left the building - and your customer leaves too.

If you are in the business of offering a service with “elasticity” as a core capability, we found it better for SLOs and better for the bottom line to ‘fix’ this after the fact by discussion than to attempt to tell real spikes from glitches.

If you don’t want elasticity, you might not be looking for “cloud”.